Facebook Graph Search: Focus On These Two Things Now

  Images and friends can truly take their social connection and interests to the next level with the introduction of Facebook’s Graph Search. It’s the chance to group friends of like interests through a search. You can skip having to post as a status, “Anyone gone to XYZ restaurant yet?” As an avid user of … Read more

To Honor or Not Honor a Coupon

A recent experience by someone close to me really sent my marketing mind in a tizzy. I was in shock to see how even a larger “small” business with thousands of customers could handle a situation poorly. Ready to hear what perplexed me? For purposes of this story, let’s call the main character Jon. One … Read more

What Great Service Can Do For Your Business

  If you read yesterday’s blog, you’ll know I recently spent some days at the Waldorf Astoria at Bonnet Creek in Orlando, FL. Although this will be the second post in a row regarding that visit, I have to ensure you they have not asked nor know (at least at the time of writing this … Read more