Why Being a Walmart is Not Good for Your Business
Over the past few months I have found very little need to go into a Walmart other than to pick up my prescription. I was a loyal follower of the smiley face looking for “rollbacks”, but due to various reasons, I began to shop elsewhere leaving only a prescription at a local store. However, after … Read more
How to Fail at Incoming Phone Calls
Handling telephone inquiries is a part of any business. New and existing customers may never view your face or the inside of your company’s walls. A call coming in is your chance to shine. The great marketing efforts pay off with just a ring of the telephone. It’s what most businesses wait on. A chance to win a new … Read more
“Sorry. I Don’t Know.”
As a marketing professional it is quite surprising to call a business and the employee not be able to answer a basic answer to a common item sold. Worse yet, being inside of a restaurant or store and have a manager tell you, “Sorry. I don’t know.” For all of the awesome marketing you as a business owner can be … Read more
