What is a viable remedy for Costa Concordia Cruise Survivors?

Free counseling and a 30% discount on a future cruise???  Is this enough or even worth the offer? 

Many stories have surfaced from this tragic incident, yet the official face (spokesperson) of the company has failed to be a memory in those who watch the story unfold.   This lack of face time to the public has made it harder for the public to accept an offer of counseling and a discount on the next trip on their cruise line.

Their lack in speed to the public is only fueling the angst of the offer of a 30% discount and counseling.  This is an opportunity for them to go back and immediately improve their crisis communication plan.

What do you feel is a viable offer?  What do you expect to hear from the company to help encourage you to provide faith in their brand again? 

Does your company have a plan?  Do you need us to help you update it?  Let us know.  (http://www.abovepromotions.com)


Survivors of Costa Concordia tragedy offered 30% discount on their NEXT cruise

Read more: http://www.dailymail.co.uk/news/article-2090573/Costa-Concordia-survivors-offered-30-discount-cruise-amid-100m-lawsuit-threat.html#ixzz1kP5rmbLh


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