Adam Ryan Lanza Facebook Pages?

Facebook Fan Pages Created without Permission. Image Courtesy of Facebook. Above Promotions Company. Tampa, FL 2012
Facebook Fan Pages Created without Permission. Image Courtesy of Facebook. Above Promotions Company. Tampa, FL 2012
Facebook Fan Pages Created without Permission. Image Courtesy of Facebook. Above Promotions Company. Tampa, FL 2012

It’s been a few days after the Connecticut shooting, but I have to share what I have always thought to be one of the most peculiar things about social media.

For those of you who have created fan pages on Facebook, you know how easy it is to create or add new pages. Becoming an admin to a page of any name you create is pretty easy and doesn’t require much verification in the process. Let’s face it, we need some things to be easy in life, right? However, I never understood why it is so easy or even tolerable for people to create fan pages for people like Adam Lanza. Whether it is to honor the killer or bash them, it seems as though creating these pages can bring no solution to the problem.

Just as after the Aurora, Colorado shooting took place and James Holmes’ Facebook pages popped up, so have ones for Ryan Lanza and Adam Lanza. (Ryan being the name the media first gave to the public immediately following the Sandy Hook Elementary shooting in Connecticut. We’re not even going to focus on the fact that CNN and CBS used the wrong photo. Surprisingly, even CBS continued to use the wrong image during Sunday’s recap of the events that took place.)

At best Facebook allows for fellow users to report a page, however, a reported page doesn’t necessarily mean they will be removed or removed immediately.

Facebook policy for the deceased is as follows:

Memorializing the account:
It is our policy to memorialize the account of a deceased person.

In order to protect the privacy of the deceased person, we cannot provide login information for the account. However, once it has been memorialized, we take measures to secure the account.

If you need to report a timeline to be memorialized, please contact us.

Removing the account:
Verified immediate family members may request the removal of a loved one’s account from the site. 

For their policy on individuals who have lost their mental capacity to cope with issues and shoot others and live to tell the tale, well, Facebook doesn’t have a policy on it just yet. However, we can refer to their policy on creating pages:

You can create and manage a Facebook Page from your personal account. Please note that only the official representative of an organization, business, celebrity or band is permitted to create a Page.

Clearly the pages created under some of the most disliked names of people who have caused tragedy did not authorize others to create the pages you can find on Facebook’s search. But this does show there is a disconnect on how people can impersonate or represent another person on social media.

I’m not writing to start any new policy, but it does lead one to take note if anything should be done over creating unauthorized pages. After reading some of the things posted by others, there are many individuals who do not like the fact these individuals are being featured or idolized after such heinous crimes have been committed.

What do you think? Please share your thoughts below. They may be used for a future article.

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Above Promotions is a full service publicity, marketing and promotions company, founded with the purpose to serve an array of clients that are looking to expand their presence in the marketplace. From a local to international market, Above Promotions Company can provide the exposure that goes above your expectations. Visit http://www.abovepromotions.com today.

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Ebony T. Grimsley is the Creative Director and Owner of Above Promotions Company. She is also the recent author of “Because You’re Small: Effective Marketing Strategies for Immediate Implementation.” To find out more information on the book, please visit http://www.abovepromotions.com or purchase online at Amazon, Booktango and other online bookstores.

To Honor or Not Honor a Coupon

To Honor a Coupon or Not? Photo Courtesy of Frieda Tucker. Above Promotions Company, Tampa, FL 2012
To Honor a Coupon or Not? Photo Courtesy of Frieda Tucker. Above Promotions Company, Tampa, FL 2012

A recent experience by someone close to me really sent my marketing mind in a tizzy. I was in shock to see how even a larger “small” business with thousands of customers could handle a situation poorly.

Ready to hear what perplexed me? For purposes of this story, let’s call the main character Jon.

One Sunday afternoon Jon located a coupon for an oil change on a national coupon website for a local Toyota car dealership. Jon downloaded and printed the coupon. He immediately called the dealership to make an early morning appointment to obtain the service on that upcoming Wednesday. After a lengthy process of taking his contact and car information, the appointment was set.

Upon arriving early that Wednesday, the personnel in the service department refused to honor the coupon. Although the coupon had one rate and no stipulations on it but the expiration date, the employee at the dealership stated they could not offer the rate because his car was not a Toyota. The deal was only for Toyota cars. A big detail that the marketing department failed to include when submitting the promotion to the national coupon website. Jon eventually left without the oil change. The dealership lost their business and those who heard the story.

This incident really baffled me. With no restrictions on the coupon, nor the appointment setter asking anything regarding the coupon, you would think on customer service alone, the dealership would honor the coupon. Yet they chose not to, or should I say the personnel Jon spoke to opted to not offer it.

Is this coupon out in cyberspace to bait people to come into their dealership? Or does the dealership need to work on their customer service levels? Or maybe those in the marketing department need to articulate the rules of the promotion? Perhaps it is all three.

I pose this question to all of my business owners, would you honor or not honor a coupon that your organization submitted for a promotion regardless if you failed to include restrictions on it?

Please share your thoughts below. It could be used for an upcoming article.

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Above Promotions is a full service publicity, marketing and promotions company, founded with the purpose to serve an array of clients that are looking to expand their presence in the marketplace. From a local to international market, Above Promotions Company can provide the exposure that goes above your expectations. Visit http://www.abovepromotions.com today.

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Ebony T. Grimsley is the Creative Director and Owner of Above Promotions Company. She is also the recent author of “Because You’re Small: Effective Marketing Strategies for Immediate Implementation.” To find out more information on the book, please visit http://www.abovepromotions.com or purchase online at Amazon, Booktango and other online bookstores.

Minding Your Ps & Qs – Posts & Quibbles

Minding Your Ps & Qs (Posts & Quibbles) the state of Social Media Etiquette. Photo Courtesy of The Watery Tart. Above Promotions Company. Tampa, FL 2012
Minding Your Ps & Qs (Posts & Quibbles) the state of Social Media Etiquette. Photo Courtesy of The Watery Tart. Above Promotions Company. Tampa, FL 2012
Minding Your Ps & Qs (Posts & Quibbles) the state of Social Media Etiquette. Photo Courtesy of The Watery Tart. Above Promotions Company. Tampa, FL 2012

If we can learn anything from yesterday’s post, it’s that talking too much can upset others. Or even talking anything too close to politics can as well. No matter your political stance what you say in-person and in writing is evaluated for the public. This lesson goes hand-in-hand with today’s post by a guest blogger.

Today I am pleased to share Brenda Ellison of MyInfoSnap.com with each of you. She is a colleague and friend to Above Promotions and is highly respected for the wealth of information she knows or has access to for research. Take a moment to check out her must-read social media reminder below, then be sure to visit her website or follow her on Facebook or Twitter.

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Well, if this year has taught me anything, it’s that some people on social media no longer have any filters when it comes to politics, religion, business and just about anything else. While I did observe Twitter and LinkedIn tweeting and posting conformed pretty well to a more ethical nature, Facebook became a knock-down, drag out, “lose your friends” battleground. I felt like I stepped into an old western or worse, an old time war movie. Something I had previously looked forward to each day became something I dreaded for fear of what I would see. “Did they just really say that?” my new mantra.

The elections brought out the very worst in people as they ranted, raved and raged at anyone within reading distance.  The lashing became so distasteful I found myself “hiding” more posts than I could keep up with, scrambling to redefine certain Facebook friend’s wall access and finally deleting some that just couldn’t find a decent thing to say….Ever. One thing it did teach me….don’t just accept any friendship because I’m asked. Check out their wall and photos….you may find it better to ignore.

It seems people tend to think their “wall” is their personal diary or journal only the closest friends can see……hold on just one minute people. Whether you realize it or not, once you accept online friendship you are subjecting them to your daily opinions…and their friends, and friends of friends. This is a world of global proportions and it ain’t the neighbor’s backyard fence.

Personal walls are many times connected to business pages and in some cases, they are the same. Do you really want to put yourself out there like that? I’m no Emily Post and I sure like to have a good laugh, occasionally lament or sympathize with a good cause but come on people, it’s time for some new ground rules.

Emily Post. Picture Courtesy of Britannica. Above Promotions Company. Tampa, FL 2012.
Emily Post. Picture Courtesy of Britannica. Above Promotions Company. Tampa, FL 2012.
Brenda Ellison provides reminders that even Emily Post would agree to regarding social media. Photo Courtesy of Brenda Ellison - MyInfoSnap.com. Tampa, FL 2012
Brenda Ellison provides reminders that even Emily Post would agree to regarding social media. Photo Courtesy of Brenda Ellison – MyInfoSnap.com. Tampa, FL 2012

TMFI-Too Much Facebook Information….if you can’t say it to someone’s face, a large group of people or in front of your parents, reconsider posting it. People don’t want to hear about your bodily functions (or lack thereof). Are your kids on your page? Would you want them reading it?  If I Google you, will that perhaps come up?  Maybe. Think about it.

Politics + Religion = Bad Combination. When has this ever worked…even at the family get together?  No, it’s not a good idea. Period. Sharing positive, strong and fact checked information just doesn’t happen so why create bad feelings about personal beliefs? Perhaps you should consider moving to another country if you feel that badly.  I’m not sure they will want you either. Join a special group or movement to share like-minded opinions….no one else wants to hear them. Groups….that’s why they were created.

Preacher Syndrome…..you may have a knack, a special talent, something you’re really good at. Does everyone else want to hear about it day in and day out? Do they want to be chastised or criticized because they don’t “believe” as you do?  Get real. Again, the answer is a big NO.  It’s okay to put things out there for others to share and enjoy. Everything in moderation is an age-old adage that still holds true. Please don’t post the same thing twelve different ways within an hour….chances are people are hitting the hide button as a prelude to “unfriend”.

Slander…..this has to be mentioned. Bigotry, racism, ethnic and religious slurring should be banned from the world of social media. A big hand should come down and knock the post right off the page. Social media is a place to meet and be friends, do business and share in the everyday ups and downs of life. This world has all kinds of people and all kinds of beliefs. You may not agree, you may not like what they like but be the kind of person who can agree to disagree without nasty statements intended to hurt and malign. You get back what you put out there.

All of this being said, I know this is not the bulk of my friendships or the true core of my FB relationships. Over the past year I have gained some of the best online business and personal relationships ever. Sometimes one (or two) bad apples can spoil the whole darn bunch.  What are your opinions about social media’s recent fall from “grace”? How did it affect the way you use social media? Would you like to see a little more filtering? I would love to hear your opinions, comments and questions.

See you on Facebook….maybe.  LOL

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Guest Blogger:

Brenda Ellison is the creator/owner of MyInfoSnap.com a Florida Gulf Coast Online Guide and Community providing business, lifestyle and social media information.  http://facebook.com/myinfosnap