Tag Archive: Customer service

3 Tips to Keep Your Customers in Love with You

As each January arrives, many businesses spend time reviewing their publicity and marketing campaigns for the year along with budgets. By February, they are knee-deep in their creative developmentĀ or executing their plans. However,… Continue reading

Facebook Graph Search: Focus On These Two Things Now

  Images and friends can truly take their social connection and interests to the next level with the introduction of Facebook’s Graph Search. It’s the chance to group friends of like interests through… Continue reading

To Honor or Not Honor a Coupon

A recent experience by someone close to me really sent my marketing mind in a tizzy. I was in shock to see how even a larger “small” business with thousands of customers could… Continue reading

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    • A6) Listen to your demographic and how they embrace your or your client's industry. Then use a similar tone but in a new voice. #organikchat 2 days ago
    • A5) A CRM is the best way. Went from BatchBook to Insightly recently to help better manage projects which spin off from leads. #organikchat 2 days ago
    • A4) None. LOL But if I had to choose, then a help desk or support forum. Comments there are less likely to go viral. :-) #organikchat 2 days ago
    • A3) On websites, social media, short videos, in presentations, proposals and decks. Plenty of good places to share. #organikchat 2 days ago
    • A2) Show concern for satisfaction and then encourage the conversation to go offline for resolution. #organikchat 2 days ago